| If the preorder item is not sent on the release date or delays in receiving the shipment. | |
38.7 % (324) |
| If the shipment packaging was not adequately composed and the product's package is damaged, even though there is no problem with the contained product. | |
37.7 % (316) |
| When you don't receive an e-mail about your order when it was shipped out / the exact day you will be receiving the order. | |
14.4 % (121) |
| Getting charged at the time the order is placed. | |
9.2 % (77) |